F.A.Q

Notice: Please keep in mind that some of these F.A.Q’s will only apply to the paid version of the plugin.

For bidders

• How does bidding work?

Adam has an auction for an iPod on his website. Jim and Salma decide to bid on it.

1. Adam sets the starting bid at $5. Jim bids a maximum of $25. The current bid is now set at $5.
2. Salma comes along and bids a maximum of $15. But since Jim bid a maximum of $25 he is protected to win till Salma can bid over that.
3. However this also means that Jim’s maximum bid has been outbid till $15. Therefore his current bid will rise to $15.10 to meet and beat Salma’s maximum bid.
4. Salma decides to bid a bit more, she bids $30. Now she is the winning bidder. But her bid will only beat the previous maximum bid set by Jim, which was $25. So her current bid is $25.10, till someone decides to outbid her.
5. Jim gets an email saying that he is being outbid. He may decide to bid more or not. If he does not bid then Salma only pays $25.10 for the iPod, unless someone outbids her.

In the end, Adam will sell the iPod to the current highest bid and not the maximum bid set by Salma. Remember all bids are binding.

• How can I find out if I’m winning an auction?

If you are on the site where the auction is being held, simply refresh the page (if it is displayed in a post) or click the refresh bid icon in the popup window. If you are winning your name and current bid will be displayed on top.

• How do I pay for my auction?

If you win an auction you will get an email from the auction holder with payment instructions. There are 3 options to this. Which one you receive depends on the setting used by the auction holder.

1. via PayPal – A link will appear in the email directing you to pay by PayPal.
2. via Wire transfer – The bank details of the auction holder will appear in the email to facilitate the payment. (paid version only)
3. via Check – The mailing address of the auction holder will appear in the email for mailing your check. (paid version only)

If you have questions about payment please contact the website/blog where the auction is being held. Please do not email us for information on how to pay for an auction you won.

For plugin users

• How do I install the plugin?

Simply upload the entire wp-auctions/ folder to your wp-content/plugins/ folder. You will then see it available in your WordPress plugin admin panel. Simply “Activate” it to install it.

• How do I set up the plugin?

Once you activate the plugin you will see a menu item added to your WordPress navigation called “WP Auctions”. Simply click on it to go to your settings page. Follow the instructions there to set up your plugin.

You can also use the upload function in WordPress to upload the zipped file once you have bought it.

• Can I place auctions in a post or page?

Yes you can. Just follow these steps (paid version only) -

1. Write a draft for your post or page and save it in WordPress.
2. Add an auction under the WP Auctions admin area.
3. At the very bottom of the panel you will see an option called “Show auction in AJAX Popup:” select “No” and specify the post or page URL you just saved in the field provided. You can get the URL by looking at the absolute path of your post, for example http://yourblog.com/my-post.
4. Go back to your saved draft, below the write area you will see a window that says “Insert Auction”. Select your auction and click “Insert Auction”.
5. The short code is as formatted as such: [ wpauction id="Auction ID" ]
6. That’s it!

Remember: You will need to have a post ready before you are able to insert an auction in a post.

• How many auctions can be placed in a post or page?

You can only display one auction per post or page. (paid version only)

• Do I get free upgrades?

If you bought version 3.0, you get free upgrades for a period of 1 year. After which you will have to renew your membership to get future releases.

If you bought version 2.0 you have up to 1 year to redeem version 3.0 for free from the release date of June 21st, 2009.

• Can I change bid increments or customize the plugin as I like?

Sure, you are free to do so. However if you modify any of the core code and functionality we will not be able to offer free support to you.

• How do I list myself for the Live Auctions area?

Visit our Live Auctions page and follow the instructions there. Please note this feature of the site will be going offline shortly.

• Can I use this on WordPress.com?

No, you cannot. Sorry. You need to have a self hosted WordPress blog.

• Do you do customizations of the plugin?

Yes, please contact us with your requirements and we will provide you with a timely quote.

• Can I get a custom style made for my blog?

Yes, you can contact us for that too. Customizations start at $89.99. (paid version only)

• I got an error on my blog after I activated the plugin, what do I do?

Please report any errors here.

• Can I set a different currency?

Yes, the plugin supports a standard set of  currencies and you can set your custom currency as well. PayPal support may vary by country. (paid version only)

• I want to restrict visitors from bidding, can I do that?

Yes, presently you can set the plugin to only accept users that have registered on your WordPress blog. If you remove any users from your blog, and you have this option activated, then they will not be able to bid. (paid version only)

• What license is the plugin released under?

The theme is released under the GPL license.

If you have any questions not explained here you can contact us. Please note due to the amount of emails we get we may not be able to respond to everyone, however we will do our best.

We reserve the right to change/add to these Frequently Asked Questions. Some of them contain information as to our terms of service, we also reserve the right to change them without prior notice.