F.A.Q

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Please keep in mind that some of these F.A.Q’s will only apply to the paid version of the plugin.

F.A.Q

How does bidding work?

WP Auctions has three bidding engines. They are explained below.

Standard (Proxy Bidding)

This is the default option. Here Bidder A can enter a proxy Maximum Bid that they are willing to bid up to and be protected in the auction till their Maximum Bid is beaten.

Example

– “Laptop with wheels” has a starting bid of $10.

John places a maximum bid of $25. His current bid starts at $10.

Mary places a bid of $20, but is told that her bid is lower than John’s bid.

– The current bid of John is now raised to $20.50 to defeat Mary’s bid of $20.

Mary can choose to place a new bid which is more than $20.50, to outbid John.

– Bid increments are automatically calculated by our bidding algorithm. The higher the bidding goes the higher the calculated bid increments get.

– If a custom bid increment is set than the bids placed will have to be above that value AND the automatic bid increment will use the same value i.e in the above case if the custom bid increment is $5 the current bid of John would be $25 instead of $20.50.

Simple Bidding (v4.0 only)

In this bidding option the bid placed is the current bid.

Example

– “Cat Sweater with Pom Poms” has a starting bid of $42.

John places a bid of $62, which is now the current bid.

Mary places a bid of $70, which becomes the new current bid.

– Bidding continues in this fashion till the auction ends or the auction is closed by the admin.

– The highest bid at the end is winner.

Reverse Bidding (v4.0 only)

– In this bidding option the user has to bid lower in order to win.

Example

– “Google.com Domain” has a starting bid of $150.

John bids $145, which is now the current bid.

Mary places a bid of $140, which now becomes the current bid.

– Bidding continues in this way till the auction ends or the auction is closed by the admin.

– The lowest bid at the end is the winner.

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Can I use this plugin on my clients website?

The Lite version has no limitations on usage.

If you bought the Pro/Pro Plus versions you will need to buy an additional license for each client. The option to purchase an extra license is available in the account center you originally downloaded the plugin from. This will entitle you to get support for that domain as well.

If you are buying it on behalf of that client you need not buy an additional licenses. If you are buying it for more than one client you can just buy an additional license without setting up another account.

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How do I know if I am winning an auction?

If you are on the site where the auction is being held, simply refresh the page (if it is displayed in a post) or click the refresh bid icon in the popup window. If you are winning, your name and current bid will be displayed on top.

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How do I pay after I win an auction?

If you win an auction you will get an email from the auction holder with payment instructions. There are 3 options to this. Which one you receive depends on the setting used by the auction holder.

  1. via PayPal – A link will appear in the email directing you to pay by PayPal.
  2. via Wire transfer – The bank details of the auction holder will appear in the email to facilitate the payment. (pro version only)
  3. via Check – The mailing address of the auction holder will appear in the email where you can mail your check or money order. (pro version only)

If you have questions about payment please contact the website/blog where the auction is being held.

Please do not email WP Auctions for information on how to pay for an auction you won.

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Can I use this plugin on WordPress.com

No, you cannot. You need to have a self hosted WordPress blog.

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Can I get a customized version of the plugin?

Sorry, we do not do plugin customizations.

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Can I use this plugin on multiple domains?

You can use the Lite version on multiple domains.

One purchase of the Pro version allows you to use it on on a single domain, with support for that domain.

One purchase of the Pro Plus version allows you to use it on multiple domains (which you own), with support for those domains.

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Can users register on my site and use the plugin to auction items?

No, the plugin is only meant for personal auctions.

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We reserve the right to change/add to these Frequently Asked Questions without prior notice.